Dealing with digital disasters

My notes from the opening presentation by Richard Torrenzano at the International Association of Business Communicators (IABC) World Conference, Hilton Hotel, New York City. Not all insights are mine. THE NEW REALITY Cyber attacks aren’t just about stealing data from companies. They affect reputation, and brands, like Domino’s Pizza found, and disrupt customers, as South Korean banks found just this year. WeContinue reading “Dealing with digital disasters”

How to press conference

Deborah Hersman is the Chair of the US National Transport Safety Bureau (NTSB) and she is in the spotlight this week following the crash of Aesean flight 214 at San Francisco airport. American disaster press conferences, as many will remember following the Boston Bombings, really do get everyone to gather round, with each and everyContinue reading “How to press conference”

The Birdee has landed

“At Birdee we believe that every girl’s opinion matters, and if given the opportunity, girls today will change the world” — Hayley Gleeson, Editor. ‘Born on the fourth of July’, as the song goes, Birdee is a newborn Australian web magazine for teenage girls and this 1990s teenager thinks it is fantastic. Birdee joins aContinue reading “The Birdee has landed”